We are recognized for our internal AI-based knowledge management
As a distinguished HR award in the DACH region, the HR Excellence Award annually spotlights outstanding achievements, ideas, projects, and campaigns. We are thrilled to have impressed the jury and received recognition for our strides in developing AI-based knowledge management.
Digital assistants and artificial intelligence have become integral to the daily lives of many, whether as virtual assistants, voice systems, or sophisticated AI. In personal use, they are often indispensable. Yet, in a world driven by technological innovation, their potential within internal business contexts is still largely untapped.
Imagine being able to not only ask general questions to digital assistants but also access your company’s knowledge directly.
At Mercedes-Benz Consulting, we initiated a groundbreaking shift towards AI-based internal knowledge management with “MARIE” – Mercedes-Benz Artificial Intelligence Embodied Agent. Serving as a digital assistant, MARIE provides us with a more effective and efficient means of accessing information, eliminating the need for employees to search through various systems or consult colleagues.
This innovative move towards a “Single Point of Knowledge” allowed us to surpass our competitors, leading to our victory in the “Digital Solutions” category. We take pride in this achievement and are excited about how MARIE is reshaping our approach to internal knowledge transfer.
News at MC
Best of Consulting Award 2024
We have reason to celebrate! With great joy and pride, we announce that we have won the Best of Consulting Award 2024! In the Data & AI category, we were honored with the prestigious Best of Consulting Award by WirtschaftsWoche for our AI project "askCarla."This prestigious award is the result ...Working@MC: Christian, Senior Trainer, Customer Contact & Communication
“Hi, my name is Christian. I have been a senior trainer in the Customer Contact & Communication department at Mercedes-Benz Consulting for more than 8 years.What I appreciate most about my job as a trainer, apart from the great working atmosphere, is the enriching experience of interacting wi...
CFO change at Mercedes-Benz Consulting
Welcome! Since July 1st, we have been able to welcome Alexander Gessler as our new Chief Financial Officer (CFO).Alex brings 20 years of Mercedes-Benz AG experience in Germany and abroad from various functions in the finance department, most recently as Manager Revenue Controlling Digital Extras at...Best of Consulting Award 2024
We have reason to celebrate! With great joy and pride, we announce that we have won the Best of Consulting Award 2024! In the Data & AI category, we were honored with the prestigious Best of Consulting Award by WirtschaftsWoche for our AI project "askCarla."This prestigious award is the result ...Working@MC: Christian, Senior Trainer, Customer Contact & Communication
“Hi, my name is Christian. I have been a senior trainer in the Customer Contact & Communication department at Mercedes-Benz Consulting for more than 8 years.What I appreciate most about my job as a trainer, apart from the great working atmosphere, is the enriching experience of interacting wi...CFO change at Mercedes-Benz Consulting
Welcome! Since July 1st, we have been able to welcome Alexander Gessler as our new Chief Financial Officer (CFO).Alex brings 20 years of Mercedes-Benz AG experience in Germany and abroad from various functions in the finance department, most recently as Manager Revenue Controlling Digital Extras at...
Salesforce World Tour
We aspire to know the customer and to form the Mercedes-Benz brand experience as personally as possible. For that, we are always using and constantly expanding our Salesforce expertise. This is why we visited the Salesforce World Tour in Munich.With keynotes, workshops and networking opportunities,...
More efficient knowledge management with AI
It can be tedious to sift through volumes of documents and files to find answers to company-related questions.That's why we asked ourselves the question: How can we make internal knowledge even easier to access for our employees?In a cross-team collaboration with Amazon Web Services, we developed a...
We are eLearning Award winner 2024
What characterises successful eLearning? A question that is more relevant than ever in our digital world. Every year, the eLearning Journal presents the eLearning Award and honours innovative projects that focus on technology-driven solutions in corporate training.Our team, Learning Concepts ...Curious now?
We are looking forward to the contact!
Get in touch with:
- Dr. Marcel Graus
- Data & Tech
- +49 176 30927783
- marcel.graus@mercedes-benz.com