Will I still need my own car in the future? Who will bring me from point A to point B? And what can mobility as a service (MaaS) do for me? Mobility is a basic need of people and makes global business possible. And digitization enables new approaches to make them both happen. Artificial intelligence (AI) and data analytics deliver the technological basis for future mobility concepts: intelligent, flexible schedules ensure that self-driving shuttles go where the user is, and not the other way around. From a multi-modal offering, at any time the user chooses from mobility services that provide the best mix for the current situation — end to end, on demand. In freight transport, the last mile is handled by autonomous mini-vehicles. AI-optimized route planning increases vehicle utilization, and connectivity improves transport efficiency.
We are Mercedes-Benz Consulting, and our roots are in traditional auto mobility. We think of future mobility holistically: as a multi-modal service, that needs to conserve resources — so that we can achieve quality of life in smart cities and smart villages. We advise key players and providers in the new automotive landscape with the goal of establishing a networked, continuously accessible end-to-end mobility offering (MaaS) that meets customer needs and serves the common good.