Robots in the dealership – the use cases
One way to use Loomo and Pepper in the dealership is as a consultant, of course. It greets customers, presents cars, takes contact data, and at the end hands things over to a human employee, where appropriate.
The Segway robot Loomo’s specialty is transport – of both people and goods. The concept “Loomo2Go” uses exactly this strength in a combination of a taxi and car2go: For example, a dealership employee can use an app to order a Loomo (if there is none at the Loomo point) to have himself or some goods brought to another defined point.
On the other hand, Pepper’s strength is mainly in humanoid communication. One use case for these skills may be vehicle handover: Pepper greets the customers, guides them to the lounge, and introduces the features of their new car.