Actively shaping tomorrow’s point of sale
What does tomorrow’s point of sale look like? How do we create brand experiences that start before the purchase and that service will carry far into the future?
Digitalization, infrastructure projects and development of new business models shape the future and allow early anticipation of customer expectations.
No sector is undergoing change as strongly as retail currently is. Crucial to this is a holistic view of the selection of the right spheres of activity and investments for successful customer loyalty. This is why we’re your ideal consulting partner in retail and service.
What we get moving for you
More than 25 years’ experience in the automotive sector makes us pioneers, companions and trailblazers. Together with you, we reexamine your fields of business and reliably support you – from strategy consulting to system and process optimization all the way to employee coaching.
We know how the heart of retail beats, and how it needs to be transformed without losing its rhythm.
Services
Strategy consulting
Together with you, we develop sustainable strategies for the business of the future.
Customer journey
Who are your target groups, and what are their needs? We help you look at your customers from a 360-degree perspective – both online and offline.
Customer loyalty
We identify actions with a WOW effect that will inspire your customers in the long term. This includes events, webinars and interactive POS modules.
Empowering employees
We turn your retail and service employees into specialists. With bespoke coaching, we bring expertise to your points of sale.
Automation and digitalization
To make your processes and procedures more efficient, more appropriate to your target groups and more future-proof, we use the latest technologies and specially adapt them to you.
What figures reveal
Together with you, we analyze which fields of action and unexploited opportunities are available to you based on all of your company’s relevant indicators.