What was challenging about MAR 2020?
The challenge is the exciting part – we do consulting in Germany, Europe and overseas across all lines of business. It takes a lot of coordination at all sales levels. The project also requires a lot of synchronization with ongoing initiatives.
What is the takeaway for you personally?
The challenge changes daily, with various dealers and cultural groups. Also exciting is the close collaboration with various contacts from central sales and customer service departments, along with the architects involved.
What’s coming in the future?
The first operation opened in January 2018 in Flensburg. Meanwhile, more than 90 companies in Germany are implementing MAR2020. The pilots in Europe and overseas are on the home stretch and are partially completed. In upcoming months, it will be important to keep up the pace to broaden MAR2020. We’re looking forward to it!