The experts all agree: In coming years, electromobility will become a mass phenomenon, and by the year 2040, combustion technology will be pushed to the sidelines. Daimler too will serve future markets with newly created technologies. For example, by 2022, 10 fully electric vehicle models will hit the market.
The associated new products, services and technological innovations will change the car business long-term and pose new challenges. To optimally support retail, Mercedes-Benz Consulting has developed a modular in-house consulting concept. This includes multi-day workshops for dealerships, which will be adapted to the specific situation on site. To further improve the conditions necessary for full customer care in e-mobility, and to create the infrastructure, the workshops will deal with the right individual action across divisions.