In this issue, we talked to our colleague Wiebke about Process Mining.
What is process mining — how can we imagine it?
Simply put, process mining is a process analysis. This means it is a technical solution that can show a real-time image of process flows based on data from the IT system. This gives businesses an objective, data-driven look at their processes and the various process paths. The goal of process mining is always to expose process inefficiencies.
Can process mining be implemented by anyone, or is it specifically for companies that are already digitized?
There are various process mining tools on the market. It’s important to have the right basis of data. This applies to any data project. The outcome succeeds or fails based on the data quality.
For process mining, we need a digital footprint: ID, time stamp and event — who does what when. Any system can be connected to a process mining tool. We are certified as data engineers and analysts. This means we can perform the entire process, from data acquisition and the data connection to the process mining tool, all the way to data analysis.